ECOTECH NETWORK
By Larry Stipek

Enterprise GIS in Hanover County Provides Tools to Catch Criminals, Manage Utilities, Dispatch Emergency Vehicles, and Provide Many Other Services
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The former Hanover GIS Manager Kevin Nelson said that while the GIS is located organizationally in the planning department, it serves not just that department but all of the county. According to Kevin, “GIS attribute and map data are routinely downloaded to support building permits, utility billing, work order management, code enforcement, plan development review, and public safety [E-911 dispatch and Sheriff incident reporting].” Eighty county staff have access to the county’s GIS directly through a program that links ownership and assessment records to GIS data in a user friendly environment. The public likewise has access to GIS and assessment data through the county’s website that today logs over 600,000 transactions a month.
These GIS data and maps are used extensively in the public utilities department to support water line flushing, Miss Utility response, flow analysis, and utility facility maintenance. The GIS has been integrated into the county’s economic development, environmental management, recreational, and historic preservation programs, including identification of economic development zones, adopt a highway routes, regional stormwater management facilities, watersheds, floodplains, bike routes and scenic roadways, historical and archeological sites, cemeteries, and battlefield locations.
One of the keys to making this system work is a core group of GIS staff who provide central services to the rest of the organization. The Hanover GIS Section supported political redistricting and revision to school districts, and continues to track numerous demographic (population and housing) trends. Most importantly, the section assigns addresses and maintains the parcel and address mapped databases.
This central data maintenance process is the foundation of the Sheriff’s crime analysis initiative and the crime mapping. The Sheriff is matching addresses reported through the computer aided dispatch [E-911] system to the addresses created by and 
The author is the Loudoun County GIS Coordinator and a statewide authority and speaker on the subject of geographic information systems and their applications.
  ccording to Kevin Neimond, GIS Specialist with the National Association of Counties (NACo), “While traditional applications of GIS technology . . . have been in practice in county government for nearly two decades, today, the power of spatial information (data tied to location) is pushing beyond its original uses, providing a valuable tool to numerous governmental functions.”

Hanover County in Virginia is applying the tools of its GIS to a wide variety of service delivery programs. They are able to do so because the county has incorporated its geographic information system into its corporate information system. What we mean by corporate information system is the computer systems used to manage the business operations of the county.
The Hanover County Sheriff’s office is among several departments using GIS to help manage and improve services. Every officer has access to digital maps of all the crime incidents from the previous day. Sergeants and crime analysts have access to weekly mapped summaries of the crime data including the responding officer’s notes. They can observe patterns and sift rapidly through the data to find information that is not readily apparent. It helps them to decide where to patrol most effectively to reduce crime and improve communities.
HANOVER’S GIS
Hanover County, located 12 miles north of Richmond, started building its GIS in 1995. The county collected fourteen mapped layers of data using a new digital orthophoto that included roads, buildings, topography, street centerlines, and parcels.
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